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- We accept Visa, Master Card, or personal checks made out to: T. Isetorp P.O. Box 728 Hana, Hi. 96713
- 50% deposit is due at the time of reservation.
- Final payment is due 30 days in advance of your arrival. (During the 2 weeks of Christmas and New Years, your balance is due 90 days in advance). If you used a credit card for your deposit, we will automatically put the balance on that same card, unless you instruct us differently. If you are paying by check, please mark your calendars with a reminder notice to mail us the balance due. We will email you your directions to the property once final payment has been received.
- 30 day cancellation notice is required for refund of deposit, less a $40 administrative fee. For the 2 weeks of Christmas and N.Y., there is a 90 day cancellation notice for refunds, less $40 administrative fee. For cancellations received less than 30 (or 90) days in advance, a refund is subject to whether we are able to rent to someone else for your reserved time.
- We have a 3 night minimum stay. The property is for the Exclusive use of our Registered Guests ONLY.
- Ekena is not designed for the safety and enjoyment of children under the age of 14 years.
- NO pets. NO smoking indoors.
- We do not pay commissions or discount our rates.
- Most cell phones do NOT work in Hana, Maui. Please bring a calling card for long distance calls.
- Check-in time is any time after 3 p.m.
- Check-out time is by 11 a.m.
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